City of Palo Alto, CA

09/12/2024 | News release | Distributed by Public on 09/12/2024 21:06

New! One Call Does It All During a Water Heater Emergency

New! One Call Does It All During a Water Heater Emergency

Published on September 12, 2024

One call still does it all. We can help save the day, call us today!

Even in an emergency, you can be an eco-hero like nearly 500 of your neighbors by switching to a heat pump water heater. This week, the City expanded its heat pump water heater program by adding an emergency water heater replacement service.

Residents can call the same program phone number (650) 713-3411 for both emergency and non-emergency heat pump water heater replacement. This new service is available at all times. Weekends, nights & evenings, and even holidays. Think of this as your first responder hot water heater crew.

Old water heaters fail. When they do, the City is here to save the day and switch quickly to a new heat pump water heater within two business days. Connect with the City's emergency crew, Larratt Bros., a trusted local plumbing company experienced in heat pump water heater installations within Palo Alto. They will assess replacement costs, install and pow, new planet-saving water heater. Save on a new heat pump water heater with an instant $3,500 rebate that the City will handle.

Heat pump water heaters are 3x more efficient, saving you hundreds on your water heating bill, are better for the environment, and are a cool new technology to amp up your smart home.

(650) 713-3411

#HeatPumpItUp in an emergency

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