ICE - Intercontinental Exchange Inc.
07/04/2024 | Press release | Distributed by Public on 07/03/2024 23:22
Service Advisory: INC5579981: Service Impact: B side services: London, UK [IX1] <-> Frankfurt, Germany [FRA2]
July 4th, 2024 8:08 AM
Service/Region
Low Latency: EMEA
Please be advised this service event has been RESOLVED.
Previous updates
Service Advisory: INC5579981: Service Impact: B side services: London, UK [IX1] <-> Frankfurt, Germany [FRA2]
July 3rd, 2024 9:48 PM
UPDATE: Restoration efforts are still ongoing. No ETR is available currently. Further updates will be provided as they are received.
Service Advisory: INC5579981: Service Impact: B side services: London, UK [IX1] <-> Frankfurt, Germany [FRA2]
July 3rd, 2024 2:12 PM
ICE Data Services Network Operations has detected a service event as per below details:
Service Event Details:
Impact: Loss of data flow, switch hits and/or increased latency.
Services Impacted: B side services traversing London, UK [IX1] <-> Frankfurt, Germany [FRA2] are impacted by this event.
Services Not Impacted: A side services traversing London, UK [IX1] <-> Frankfurt, Germany [FRA2] are not impacted by this event.
Location: London, UK [IX1] <-> Frankfurt, Germany [FRA2]
Date/Time: WEDNESDAY 03JUL2024 04:14 EDT (WEDNESDAY 03JUL2024 08:14 UTC)
Reference #: INC5579981
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1
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