MUSC Health’s contract with Humana Medicare Advantage and Humana’s Healthy Horizons Medicaid Insurance expires Dec. 31, 2024 (October 9, 2024)

CHARLESTON, S.C.(Oct. 9, 2024)- As of Dec. 31, 2024, MUSC Health's contract with the Humana Medicare Advantage product and Humana's Healthy Horizons Medicaid product will end. Patients will need to switch plans or find an in-network provider. This termination does not impact patients with a Humana Medicare Supplemental plan or patients with TriCare. Additionally, MUSC accepts a variety of other insurance plans to ensure that patients can remain under the care of their MUSC physician. Visit muschealth.org/humana24 to learn more.

Open enrollment for Individual Medicare Advantage plans is from Oct. 15 to Dec. 7. To switch, Medicare advantage patients may talk to an insurance broker, visit the CMS website for managed care enrollment or call 800-633-4227. If your Humana Medicare Advantage is offered through an employer or former employer, please contact the employer concern options for other plans and when your open enrollment period may be. Humana Healthy Horizons Medicaid members can switch plans through South Carolina Healthy Connections Choices by calling 877-552-4642, Monday through Friday, from 8 a.m. to 6 p.m. TTY users can call 877-552-4670.

To learn more about how this change will impact care and coverage, patients are encouraged to email [email protected] or visit the MUSC Health website: muschealth.org/humana24

MUSC Health is committed to providing exceptional care. MUSC offers complete care by investing in our physician network, virtual care and state-of-the-art capabilities. We value the trust and confidence patients have placed in MUSC Health in allowing us to provide that care and hope patients will continue to do so.

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About MUSC

Founded in 1824 in Charleston, MUSC is the state's only comprehensive academic health system, with a mission to preserve and optimize human life in South Carolina through education, research and patient care. Each year, MUSC educates over 3,100 students in six colleges and trains 950+ residents and fellows across its health system. MUSC leads the state in federal and National Institutes of Health and research funding. For information on our academic programs, visit musc.edu.

As the health care system of the Medical University of South Carolina, MUSC Health is dedicated to delivering the highest-quality and safest patient care while educating and training generations of outstanding health care providers and leaders to serve the people of South Carolina and beyond. In 2024, for the 10th consecutive year, U.S. News & World Report named MUSC Health University Medical Center in Charleston the No. 1 hospital in South Carolina. To learn more about clinical patient services, visit muschealth.org.

MUSC has a total enterprise annual operating budget of $7.1 billion. The 31,000 MUSC members include world-class faculty, physicians, specialty providers, scientists, contract employees, affiliates and care team members who deliver groundbreaking education, research, and patient care.

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