Restoration following Tropical Storm Francine is complete

Restoration following Tropical Storm Francine is complete

September 17, 2024

69,817 customers were impacted by outages

Tropical Storm Francine brought high winds and record rainfall last Thursday. Outages fluctuated throughout the weekend impacting a total of 69,817 customers, with 24,692 being the most customers affected at any one time.

Limbs falling on wires and trees falling on poles due to saturated ground were the major causes of outages.

Over 50 crews worked 24/7 to assess damage, make repairs and restore power.

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.

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