Mayor Chen Chi-mai Leads City Government Team in Exploring Strategic AI Development and Future Applications at Net Zero Institute

[Kaohsiung News] The Kaohsiung City Government held a municipal administrative meeting on September 24 at the Net Zero Institute, presided over by Mayor Chen Chi-mai. Prior to the meeting, Mr. Rock Tsai, Chief Information Officer of Taiwan Mobile, delivered a keynote presentation titled "The AI Era: Taiwan's Great Opportunity." His talk covered the historical evolution of AI and explored how AI technology can be leveraged to enhance municipal efficiency and inspire new applications for the public sector.

During an interview about the AI technology applications discussed in the keynote presentation, Mayor Chen emphasized that they invited Taiwan Mobile's CIO, Rock Tsai, to share insights on how AI is transforming business strategies and to present Taiwan Mobile's experience with AI customer service systems. He highlighted how generative AI can significantly improve organizational efficiency and how integrating this cutting-edge technology can accelerate the government's adoption of an AI ecosystem.

During his keynote speech, Rock Tsai outlined five key dimensions of AI application within enterprises, including enhancing employee productivity, establishing AI ecosystems, integrating digital platforms, developing tailored model training, and addressing ethical considerations. Using Taiwan Mobile as an example, he demonstrated how the company leverages initiatives like AI Hackathons and internal innovation events to unlock potential and prioritize AI implementation in customer service for maximum impact. He urged organizations to accelerate AI adoption to enhance competitive advantage, drive innovation, and support future development.

AI technology is well poised to be the driving force behind business transformation and growth over the next 20 years. Mayor Chen expressed his hope that this session would provide valuable insights into successful corporate AI applications, enabling the city government to integrate AI into its framework more effectively, thus improving municipal governance and expanding AI utilization across the public sector.

 
With the upcoming 4th Regular Session of the 4th Kaohsiung City Council approaching, Mayor Chen reminded the city government team during the municipal administrative meeting to prepare for the mayor's policy report and interpellation sessions on October 9 and 11. He emphasized the importance of ensuring that all heads of departments are fully prepared, with the most current data and information ready for discussion, addressing key issues of public concern and council members' inquiries.