Snaplogic Inc.

10/23/2024 | Press release | Archived content

Say Hello to Your Autonomous Workforce With SnapLogic Agent Creator

AI is evolving rapidly, and companies are eager for ways to capitalize on those advancements with AI-enabled automation - to make the organization and the budget more efficient. But staying ahead of this curve and getting to activation is the tough part. Fortunately, among the talk about GenAI there have emerged solutions that are leading to real-world success in the enterprise. Enter SnapLogic Agent Creator, an innovative solution that empowers enterprises to design, deploy, and manage autonomous AI agents that seamlessly integrate into existing workflows.

Imagine hiring your next employee for the cost of the cup of coffee they drink every day - designing them to perform specific duties, giving them the tools and autonomy they need, and empowering them to work tirelessly to support the team - all for the cost of a cup of coffee versus a salary. That's what SnapLogic Agent Creator delivers: the capability to create intelligent agents without any coding required, allowing them to fit right into your team and help you get things done.

What is an Agent?

An agent in SnapLogic's context is an autonomous system designed to perform tasks, make decisions, and trigger tools and workflows based on specific user inputs or environmental conditions. Unlike assistants, which simply interact with users by responding to prompts or providing information, agents act beyond conversations - they work autonomously by making real-time decisions and taking action.

SnapLogic Agent Creator provides businesses with the ability to build customized agents that can handle anything from simple automations to complex, cross-departmental workflows - acting like a supercharged, always-on employee that can understand the systems it needs to work with and navigate through them just as a trained employee would.

Why SnapLogic Agent Creator?

Deploying AI into production environments has historically been challenging - according to Gartner, 54% of AI projects don't reach production because getting data AI-ready is the biggest roadblock. SnapLogic aims to change that by expanding our unified, low-/no-code platform for application and data integration to include AI agent creation. This means faster time to value, reduced implementation costs, and seamless integration into your existing systems, giving your AI initiatives the best chance of success.

SnapLogic Agent Creator helps organizations build AI agents that are:

  1. Highly autonomous: Able to make decisions, perform tasks, and call on systems based on predefined goals
  2. Integrated: Effortlessly connect to your data with our pre-built connectors and low-/no-code options for any JDBC, API - enabling seamless information flow, quick planning, and agile execution
  3. Flexible and scalable: Grows alongside your business, adapting to new challenges and increased automation

Key features of SnapLogic Agent Creator

LLM and vector database connectors: Integration with both structured and unstructured data sources enables your agent to leverage all available information for decision-making.

Data processing utilities: Tools like HTML parsers, PDF extractors, and prompt generators help handle unstructured content and make it accessible for action.

Agent development framework: A comprehensive toolkit for building composable workflows, connecting to data systems, APIs, and internal functions.

Observability and governance: Visibility into agent thought processes, grounding agents in enterprise data, and maintaining oversight to meet compliance requirements.

The new Pipeloop Snap is a powerful feature that controls iteration flow by calling child pipelines that contain various sub-agents, such as the Query Agent, Execution Agent, and Data Analysis Agent. These sub-agents interact with external tools, gathering and processing data in real-time. The Pipeloop iterates until all necessary data is gathered, providing a complete and cohesive output in response to the user's prompt.

Figure: The Pipeloop Snap orchestrates child pipelines, calling various sub-agents such as Query Agent, Execution Agent, and Data Analysis Agent to gather all necessary data iteratively

SnapLogic Agent Creator builds upon SnapLogic's ongoing AI innovation, including AutoSuggest integration assistant(formerly Iris), SnapGPT GenAI-powered integration copilot and GenAI App Builder. GenAI App Builder is now replaced by SnapLogic Agent Creator, adding all its functionality while extending it with the capability for autonomous actions, giving GenAI applications true agency to act independently. It helps enterprises address a broad spectrum of automation needs, from optimizing operational processes to enhancing customer service and support.

What you can build with SnapLogic Agent Creator

Conversational assistants: Agents that interact with users to provide services or complete tasks based on user queries. These assistants can leverage data and tools to make informed decisions. For example, a travel agent could gather weather data, suggest suitable activities, and book restaurants accordingly, all based on real-time information.

Task-oriented agents: Agents that execute specific tasks, often involving complex workflows, data integration, and automation of repeatable processes across different systems. For example, these agents can autonomously integrate data from multiple applications, trigger workflows, and complete objectives such as automating data migration or synchronizing records between CRM and ERP systems.

Custom applications: Agents designed to address specific business requirements through tailored automation and intelligent decision-making. For example, these agents can be used for data processing, improving customer service workflows, or managing supply chain operations efficiently.

Real-world use case: customer experience and support

Agent Creator also shines in customer engagement scenarios. Imagine a travel company building an AI agent to plan personalized travel itineraries for its clients. The agent could autonomously gather weather information by calling a weather tool, retrieve recommendations for local attractions based on the weather, and even book restaurants and activities - acting as a capable virtual travel assistant that proactively manages each aspect of the client's journey.

Another great use case is automating support and call center processes. For example, at SnapLogic we are co-innovating with Independent Bank, who is leveraging Agent Creator to build over 40 AI agents that automate tasks such as IT support, call center workflows, and document processing. These agents allowed the bank to accelerate integrations from months to days and significantly reduced IT help desk tickets by 60%.

Read more about Independent Bank's AI success story: From Faster Integration to An Army of AI Agents

Discover the power of AI agents

SnapLogic Agent Creator empowers organizations to imagine a future where building AI agents that scale, adapt, and help achieve business goals is not only possible but easy. The agents act as virtual employees-working tirelessly to integrate data, automate repetitive tasks, and make intelligent decisions that would traditionally require human intervention.

Ready to experience a new level of automation in your organization? With SnapLogic Agent Creator, the future of work is already here. Let's help your enterprise unlock its full AI potential - book a demo today and see it in action!

English
Sr. Product Manager, AI/ML at SnapLogic
Category: AINews