FEMA - Federal Emergency Management Agency

13/12/2024 | Press release | Archived content

Support for Virginians Impacted by Helene Continues

BRISTOL, Va.- Over two months have passed since Hurricane Helene first impacted southwest Virginia. In that time, the commonwealth of Virginia and FEMA have made significant strides to support individuals, families and communities on their road to recovery.

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"A lot of progress has been achieved over the last two months to support survivors. I am grateful for our partnership with Virginia and local communities to make sure we had the right resources in place to meet the immediate needs of those impacted by Helene," said Federal Coordinating Officer Timothy Pheil. "Our work is far from over and we are still here in southwest Virginia, working in partnership with Virginia agencies to help communities with long-term recovery and ensure they can rebuild safer, strong and more resilient."

Since early October, 10,520 Virginians have registered for FEMA assistance. FEMA has approved more than $12.9 million for individuals and households through the Individual Assistance Program. Disaster Survivor Assistance Teams walked door to door, visiting over 35,000 homes. The Commonwealth and FEMA opened 10 Disaster Recovery Centers throughout southwest Virginia, serving over 4,000 individuals who came to apply for assistance or receive additional help.

A FEMA Disaster Survivor Assistance Specialist speaks with a Damascus, Va., resident regarding his destroyed home on Oct. 3, 2024. A FEMA Disaster Survivor Assistance Team arrived in Damascus to help survivors of Tropical Storm Helene apply for federal aid. (Philip Maramba/FEMA)

FEMA's Enhanced Applicant Services staff are continuing to follow up with applicants who may have been denied some assistance due to missing or incomplete information. They have made over 2,200 calls to applicants and have helped Virginians receive an additional $2.2 million in assistance. FEMA encourages survivors to update their contact information with any changes to phone number or address and to answer letters and calls from FEMA.

"We are in the early stages of this long-term recovery process following the impacts of Hurricane Helene in Southwest Virginia," said VDEM State Coordinator Shawn Talmadge. "The collaboration between VDEM, FEMA, other state agencies, non-profits, businesses, and the community will continue on the ground supporting those affected by Helene."

Virginia, USDA, and FEMA also hosted Agriculture Recovery Resource Days, daylong events for agricultural producers in the hardest-hit communities. These events, the first of their kind in the Southeast, brought resources directly to impacted areas. 272 individuals attended and over 20 federal, state, and local organizations participated.

Impacted producers visit the Agriculture Recovery Resource Day in Smyth County on Nov. 12 (Johannes Webb / FEMA)

FEMA knows that recovering from a disaster is a community effort. Disasters have unexpected impacts on infrastructure as well as local industries and economies.

FEMA works directly with state, local, territorial and tribal communities as well as certain nonprofit organizations to rebuild infrastructure and reduce the likelihood of damage in the future. FEMA provides this help primarily through Hazard Mitigation Assistance, which funds activities and projects that reduce risk to people and property from future disasters and Public Assistance, which provide reimbursement grants to state and local governments. FEMA has received 118 applications for Public Assistance and a total of $20.4 million of federal assistance has already been obligated across three projects.

On Sunday, Dec.8, the President increased federal support for debris removal in Virginia. The federal government will now pay for 100% of total eligible debris removal cost for 120 days of the commonwealth's choosing, within six months of Helene's impact.

FEMA continues to coordinate with other federal and state agencies on debris removal in streams and creeks, notably in the Claytor Lake and South Holston Lake areas. This debris removal helps restore wildlife habitats, recreation spaces, and sites of economic growth for southwest Virginia.

Virginia Department of Emergency Management (VDEM), U.S. Army Corps of Engineers, and FEMA staff survey cleanup progress on Claytor Lake on Nov. 19, 2024 (FEMA).

FEMA's Interagency Recovery Coordination staff brings federal agencies, state agencies, academia, and nonprofits together to find creative solutions for recovery needs that persist after a disaster. FEMA is working with Virginia's Chief Transformation Officer, Robert Ward, who is leading the Office of Hurricane Helene Recovery and Rebuilding, and local communities to promote small business recovery, increase local communities' capabilities through grant writing and training, coordinate resources and technical support for industries and localities that need additional help with recovery, and enhance the resilience of VA communities.

For more information on Virginia's disaster recovery, visit vaemergency.gov, the Virginia Department of Emergency Management Facebook page , fema.gov/disaster/4831 and facebook.com/FEMA.

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FEMA's mission is helping people before, during and after disasters. FEMA Region 3's jurisdiction includes Delaware, the District of Columbia, Maryland, Pennsylvania, Virginia and West Virginia. Follow us on X at x.com/FEMAregion3 and on LinkedIn at linkedin.com/company/femaregion3.

To apply for FEMA assistance, please call the FEMA Helpline at 1-800-621-3362, visit https://www.disasterassistance.gov/, or download and apply on the FEMA App. If you use a relay service, such as video relay service (VRS), captioned telephone service or others, give FEMA the number for that service. Multilingual operators are available (press 2 for Spanish and 3 for other languages). Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency, or economic status. Any disaster survivor or member of the public may contact the FEMA Civil Rights Office if they feel that they have a complaint of discrimination. FEMA's Civil Rights Office can be contacted at [email protected] or toll-free at 833-285-7448.

The Rehabilitation Act of 1973 protects the civil rights of persons with disabilities. It prohibits discrimination on the basis of disability by the federal government, federal contractors, and by recipients of federal financial assistance. Any recipient or sub-recipient of federal funds is required to make their programs accessible to individuals with disabilities. Its protections apply to all programs and businesses receiving any federal funds. This applies to all elements of physical/architectural, programmatic and communication accessibility in all services and activities conducted by or funded by FEMA. FEMA intends to comply with the Rehabilitation Act in all federally conducted and assisted programs in alignment with the principals of whole community inclusion and universal accessibility.