On-street pay and display parking machines being switched off

The council is discontinuing its on-street pay and display machines because they operate on the 3G mobile phone network, which is being shut down across the country, making them increasingly costly to maintain and replace.

The removal programme means that all on-street pay and display machines in chargeable locations have now been switched off. Residents and visitors will need to use RingGo. Following this switch off, the council will rollout mobile parking in council car parks and in free parking locations in district and local centres.

The RingGo parking app is a convenient way for most residents and visitors to pay for their parking. The app is free to use on both Apple and Android devices. Where free parking tariffs apply these will still be available through the app.

The council understands that change can be difficult and, in an effort, to make the transition to mobile payment parking as smooth as possible we have introduced a five-minute grace period, to allow time for organising parking sessions.

The use of RingGo will also reduce the ability to meter feed and may provide a discount on parking charges, dependant on vehicle emissions.

Other than the name of the person parking and the vehicle registration, personal information such as card details do not need to be stored on the app. While the council does not charge for using RingGo, some default settings may mean that you pay a small charge to RingGo for reminders. These notifications can be easily disabled in the app settings.

For residents or visitors that do not have a smartphone, parking sessions can also be booked by phone, by calling 020 3046 0010. Residents who prefer to make cash or card payments can pay at any shop that offers PayPoint. When using PayPoint, there is no need to return to the vehicle as the session will automatically start.

"With the pay and display parking machines being switched off, we are making every effort to ensure that the transition to mobile payment parking is as smooth as possible.

"We have listened to the issues raised through pilot schemes and are looking to reduce the impact of change wherever possible. As a result, a PayPoint option for those who prefer to make cash or card payments, may be available at any shop that offers PayPoint.

"Mobile payment for parking should make the system easier and more convenient to use for residents and visitors."

Jason Perry, Executive Mayor of Croydon

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