City Hall Improvement Project

The City Hall Improvement Project is officially underway. The 18-24-month project is part of organizational changes to align City Manager Monica Dupee's vision with City Council's strategic priorities. When City Hall reopens, residents will have access to a fully centralized customer service experience where all encounters with the City can happen in one space. Read "City Hall Project: Connected Buildings Start of New Centralized Services " to learn more.

City departments and divisions that previously held offices inside City Hall have been temporarily relocated to the following locations:

310 W. Main St.

• City Manager's Office (City Manager, Assistant City Manager, Chief of Staff)
• Community Affairs Division
• Customer Service
• Diversity, Equity, Inclusion and Belonging Division
• Economic Development Division
• Human Resources Department
• Westerville City Council Clerk

64 E. Walnut St.

Public meetings will continue to be held in City Hall Council Chambers (21 S. State St.) through December. In January 2025, all public meetings, including City Council, Boards and Commissions meetings, will be held in Mayor's Court at the Justice Center (229 Huber Village Blvd.).