UBC Edinburgh Celebrates Nomination for Customer Service Excellence Award UBC Edinburgh

We are proud to announce that UBC Edinburgh has been nominated for the prestigious Customer Service Excellence Award by the Flexible Space Association (FlexSA). Receiving this nomination celebrates our team's commitment to delivering outstanding customer service to our clients at Forth House, and we are thrilled to be named among the finalists in such a highly competitive category.

The FlexSA awards recognise the best in the flexible workspace industry, and the Excellence in Customer Service category highlights centres that go above and beyond to provide exceptional support and create welcoming, productive environments for clients. Centre Manager Cristelle Lawrie shares her delight: "Paula (CSA) and I are so thrilled to be nominated, we work hard to ensure that clients feel valued and supported every step of the way and I'm so pleased to see our work recognised in this nomination. Fingers crossed we can bring the award home!"

Richard Johnson, Managing Director of UBC, shared his pride in the team's accomplishment: "The nomination for Excellence in Customer Service is well-deserved recognition for the Edinburgh team. Their dedication to creating a positive and supportive environment shines through in the feedback we receive from clients and is integral to our mission at UBC. I'm incredibly proud of their hard work and commitment."

We are grateful to the Edinburgh Chamber of Commerce and the local business community for their continued support and encouragement. This nomination would not be possible without our fantastic clients at Forth House, whose trust and feedback inspire us to set incredibly high standards.

As we look forward to the awards ceremony, we remain committed to delivering the highest levels of customer service for the Edinburgh business community. Thank you for being part of our journey!