01/08/2024 | Press release | Distributed by Public on 01/08/2024 17:00
Key takeaways:
Preparing questions, concerns, and documents beforehand will help you get the most out of your next doctor's visit.
When you are at your appointment, be ready to ask questions and get clarifications from your healthcare professional and the clinic staff.
Every healthcare setting has its strengths and challenges. An open and respectful dialog with your healthcare team is the first step in working toward what's best for you and your health.
Many people feel some stress or anxiety when they have an upcoming doctor's appointment. Maybe you are worried about a particular symptom or health condition. Or it's your first time at a new clinic. Either way, getting ready for a visit to a healthcare professional can feel challenging. To get the most out of your appointment, it helps to prepare ahead of time. This can improve your visit and your health, and can help alleviate some of that stress.
No matter what type of appointment or healthcare professional you're planning to see, below are some helpful ways you can prepare for a visit.
First, write down everything you'd like to talk to your healthcare professional about. Then write it down again with the most important things listed first.
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Some of these priorities might include:
A new symptom or concern: These may be physical, emotional, or social. There are no right or wrong priorities on this list. Think about what's most important to you.
Medication questions or side effects: How do you feel since starting a new medication? Do you have concerns about how to take your medications? Or wonder how well they're working?
Follow-up on tests or hospital visits: If you've had tests done, or you've been in the hospital or emergency room, you'll want to talk to your healthcare professional about the results and discuss next steps.
Follow-up on chronic conditions: Conditions like asthma, diabetes, and high blood pressure need regular check-ins with your healthcare professional.
Health maintenance: You may want to make sure you are on schedule for any routine screening tests. It helps to let the doctor, healthcare professional, and staff know if preventive health is your goal for this visit.
At most clinics, there's a certain amount of time a healthcare professional has for different types of visits. The amount of time you have for a new patient visit or an annual physical will be different from a follow-up appointment or a visit when you're sick. Let the staff know the reason for your appointment when you schedule it.
At every visit, your team will ask if there have been any changes in your health history. So before your visit, write down:
New symptoms or changes in chronic conditions
Visits to the hospital or emergency room
Changes in medication
Changes in your daily habits, patterns, or social situation
Health conditions in family members
If you have a chronic condition, bring any logs or diaries. This might include blood pressure readings, blood glucose numbers, food or exercise diaries, or asthma peak flows.
If you are a new patient to the clinic, there will be a longer process to get your full health history. It will be helpful to transfer any previous medical records to your new clinic.
You may be able to just bring a list of your medications to your visit. But it's useful to bring your medications in their original bottles. Especially if it's your first visit. Or if you take more than one or two medications. That helps your team understand what medicines you take and how you are taking them.
Be sure to bring any vitamins, herbs, or supplements you take as well. And let them know about any allergies or serious side effects to medications.
Although they may not be needed at every visit, it's good to have certain documents available and on file. These include:
Health insurance card
Photo ID
Healthcare directives, such as a power-of-attorney form or a living will
Your emergency contacts
Any other healthcare professionals you see
You may want to plan to bring a support person along. This person can:
Help you remember what was said
Ask questions or advocate on your behalf
Offer emotional support
It's also important to let the office know in advance if you would like an interpreter. You have the right to receive healthcare in your preferred language. It's not a good idea to use family members or friends as interpreters - especially children.
Also don't forget to bring:
Glasses or hearing aids
Any devices or walking aids that help you to get around
Something to take notes
Finally, if you're having a telemedicine visit, pick a quiet, private space ahead of time. And check your phone or computer to make sure the technology is working.
Talk with your healthcare professional about your priorities at the beginning of the visit. They may also have topics they want to address for your health. Getting on the same page about the focus of your time together can make it more productive. You might be able to get most everything done at the same visit. But if your health needs are complex, you may need to return for another visit.
It's important to make sure your questions are answered. Don't be afraid to ask for:
Clarification of medical language. Don't hesitate to ask your healthcare professional what a word or concept means.
An explanation of risks, benefits, and costs of medications, tests, and procedures
Recommendations on further educational materials
A teach-back. When someone explains a condition, medication, or procedure, ask if you can repeat it back in your own words. This helps to make sure you understand and feel comfortable with what you've been told.
How you can contact your healthcare team to ask questions after your visit
Bringing a support person or advocate can also help make sure your questions get answered. Especially if they know what questions you have beforehand.
Most clinics have many staff members. It can be hard to know who's who, especially at first. Each person should introduce themselves, and explain their role in your care. And if they don't, don't be afraid to ask.
People who work in an outpatient healthcare clinic may include:
Healthcare professionals may be a physician (MD or DO), a nurse practitioner (NP), or a physician's assistant (PA).
Nursing staff work closely with healthcare professionals to meet your health needs.
Behavioral health professionals include psychologists (PhD or PsyD), social workers (MSW, LCSW), psychiatrists (MD or DO), and counselors (LPC, LCPC).
Laboratory technicians draw blood and perform other types of lab tests.
Front-desk staff will assist you with registration and scheduling appointments.
Acare coordinator helps with insurance, referrals, or follow up on your health conditions.
Specialized therapists include physical, occupational, or speech therapists.
Patient advocates work in various ways to streamline your care inside and outside the clinic.
Dietitians or nutritionists can help with health conditions like diabetes, cancer, or heart disease.
Scribes may join your healthcare professional in the room with them to enter notes into the electronic health record.
It may take some time to process what you've learned at your clinic visit. And it's common to have questions or concerns arise between appointments. After your visit, take some time to:
Review the printed or electronic summary of your visit.
Record the dates and times of any upcoming appointments.
Fill any new prescriptions. Review the instructions for how to take your medications.
Contact your healthcare team with questions or clarifications. You can do this by phone or through the patient portal in the electronic health record.
Let the team know about any concerns you may have for your next visit. Your feedback is important. You can make requests about your needs for the clinic space, how the team communicates, and the flow of appointments.
An appointment with your healthcare professional should work in your favor. Preparing for your visit ahead of time can help you get the most out of it. Ask questions, get clarifications, and let your healthcare team know what does and doesn't work for you. Honest and respectful communication between you and your clinic team is a vital part of your good health.
Agency for Healthcare Research and Quality. (n.d.). Please bring all your medicines to your next appointment.
Agency for Healthcare Research and Quality. (2020). Be more engaged in your healthcare.
American Academy of Family Physicians. (2019). Patient pre-visit checklist.
American Academy of Family Physicians. (2019). Today's visit form.
Bodenheimer, T. (2018). Teach-back: A simple technique to enhance patients' understanding. Family Practice Management.
Health IT. (n.d.). How to get it.
Jacobs, B., et al. (2018). Medical interpreters in outpatient practice. Annals of Family Medicine.
MedlinePlus. (2020). Introduction-part 1 of 2.
National Institute on Aging. (2020). How to prepare for a doctor's appointment.
National Institute on Aging. (2020). What do I need to tell the doctor?
National Institute on Aging. (2021). Talking with your doctor worksheets.
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