The biggest opportunity for gen AI is in transformation

There's no doubt about it - we are living in exciting times. Over the past few months, I've had numerous conversations with partners and clients on the art of what's possible with gen AI. There is so much opportunity to enhance productivity across various domains - agents, employees, developers, and marketers. However, the most significant and immediate opportunity lies in transformation. Traditionally, digital transformation projects took weeks to kick off, conduct process discovery, paint a vision, incorporate best practices, ensure cross-functional alignment, and then translate all of that into a development starting point. It may have taken some of us months to get through this end-to-end process.

Now, gen AI can assist throughout this journey, and radically change the path for accelerated transformation. Pega has seen tremendous moment with Pega GenAI Blueprint™. Our clients and partners are seeing the value at the heart of Pega GenAI Blueprint: accelerating transformation by providing business and IT teams with a gen AI-infused workspace to design and kickstart their projects.

Our ecosystem is at the forefront of gen AI adoption

Our partners recognize the immense potential of gen AI and are among the first to realize it. With Pega GenAI Blueprint™, they can:

• Iterate rapidly: Discover, change, demo, repeat.
• Deliver faster: Every Blueprint can be turned into an enterprise app, paving the way to go-live.
• Increase repeatability: Blueprint as a structure gives more confidence in time, scope, complexity, and within the end result.

The power of collaboration for our clients: Scaling industry leaders' expertise with gen AI

Getting started can sometimes be a significant time sink in digital transformation if the steps aren't clearly outlined. You have a business problem, but what are the best practices? How can you break down the problem into smaller components? What could a solution look like? How can all stakeholders contribute their requirements easily? How can your stakeholders really envision the solution?

In Blueprint, gen AI helps by taking in a business problem, distilling information, and providing a suggestion. However, it needs the right expertise feeding into it. Blueprint pulls best practices from a library of industry workflows - curated by Pega's industry experts - and integrates it with best practices from our partners.

We are proud of the Pega ecosystem. They are the best of the best and are recognized as having a wealth of industry expertise. They've helped the world's largest organizations solve the biggest enterprise operations and service problems. Gen AI Blueprint now provides a pathway for partners to integrate their own best practices and expertise into Pega Gen AI Blueprint templates.

Our clients are benefiting from our collective best practices and expertise that have evolved from years of experience. With these templates, these best practices and IP are built into Pega Gen AI Blueprint. These best practices and knowledge are then tailored to your unique business requirements.

Our mutual clients benefit from this collective expertise to accelerate the requirements and design phase across stakeholders. This collaborative discovery and design process helps to ensure alignment on the workflows, automations, data, and personas that need to come together to transform end-to-end customer journeys.

Speaking of deployment, we are working with our partners to accelerate that too! Pega GenAI Blueprint designs can be imported directly into the Pega Platform™ to generate a starting point for new applications in seconds - enabling near-instant prototyping and letting your developers hit the ground running.

Pega GenAI Blueprint is changing the game in Enterprise application design, development, and deployment for Pega clients. It's enabling them to rapidly transform their service and operations business in a predictable and accelerated way.

Our collaboration with our partners addresses client requirements across many different industries and use cases. Over the next few weeks, I look forward to sharing with you more information about our efforts with our partners. We have over 70 integrated Blueprints templates from our partners - with more under development every day. These partners include Aaseya, Accenture, Areteans, Coforge, Cognizant, Evonsys, EY, HCL Tech, LTIMindtree, Tata Consultancy Services, Tech M, Virtusa, Wipro, and many more.

I look forward to highlighting even more collaboration and success with our partners to help our clients make transformation a reality.

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