ICE - Intercontinental Exchange Inc.

11/05/2024 | Press release | Distributed by Public on 11/04/2024 21:51

Service Advisory: INC7008152: Service Impact: Wireless Degradation: Aurora, IL, USA [AUR] < > Tokyo, Japan [CC2] < > Shanghai, China [SD3]

November 4, 2024 at 7:25 PM EST
Markets
Wireless: APAC
ICE Data Services Network Operations has detected a degradation of service as per below details:
Service Event Details:
Impact: Loss of data flow, packet loss and/or increased latency may be experienced
Services Impacted: Wireless data services traversing Aurora, IL, USA [AUR] <-> Tokyo, Japan [CC2] <-> Shanghai, China [SD3] are impacted by this event.
Location: Aurora, IL, USA [AUR] <-> Tokyo, Japan [CC2] <-> Shanghai, China [SD3]
Date/Time: MONDAY 04NOV2024 18:58 EST (MONDAY 04NOV2024 23:58 UTC)
Reference #: INC7008152
Additional Information: Event is suspected to be due to weather related conditions.
If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below.
ICE Data Services | 24x7 Network Operations
US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1
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