FAQs about Working at ArcBest

What is it like to work at ArcBest?

Choosing the right company to work for is a big decision. If you're thinking about joining the ArcBest® team, you might have some questions about our culture, benefits and growth opportunities. Get answers to the most common questions from applicants to help you decide if a career at ArcBest is a good fit for you.

General information

What does ArcBest do?

ArcBest^® is a multibillion-dollar integrated logistics company that uses technology and a wide range of shipping and logistics solutions to meet our customers' supply chain needs. We pride ourselves on innovation and customer service and are committed to delivering reliable, customized solutions.ArcBest includes these brands and services:

• ABF Freight®
• ArcBest Technologies
• MoLo®
• Panther Premium Logistics®
• U-Pack®

Learn more about us.

Where are the offices located?

Our headquarters are in Fort Smith, AR, with other main campuses in Fayetteville, AR; Chicago, IL; Medina, OH; and Nashville, TN. But with over 240 service centers across the U.S. and Canada, there's likely one in your area. You can search for available positions by location to find jobs near you.

What are the company values?

Our values guide everything we do, shaping how we work with customers, support our employees and grow our business.

• Creativity: We create solutions
• Integrity: We do the right thing.
• Collaboration: We work together.
• Growth: We grow our people and our business.
• Excellence: We exceed expectations.
• Wellness: We embrace total health.

What types of roles are available?

ArcBest offers a wide range of career opportunities, from operations and customer service to technology, sales, marketing and logistics management. We have internships and roles for both newcomers and seasoned professionals looking to advance their careers in the logistics industry.

What qualifications are required for a job?

Each role has different qualifications. Some positions require specific experience or educational backgrounds, such as logistics, business or technology degrees. However, for many roles, we look for skills like problem-solving, communication and a willingness to learn. Entry-level roles often include on-the-job training.

How do I apply for a job?

Search arcb.com/careers for open positions that match your skills and interests. Then, create a profile and upload your resume. Learn more about the hiring process.

Is there pre-employment screening?

ArcBest conducts pre-employment screenings, which, depending on the position, could include background checks, drug testing and skills testing.

Work environment and culture

What's the dress code?

In our corporate offices, the personal appearance policy is "Dress for Your Day," which means to use good judgement on what to wear based on your job duties. For employees on the phone or computer all day, more casual dress is welcome. Some employees in field roles, like drivers, are issued uniforms.

What is the company culture like?

While each individual brand and team has a distinct personality, our company culture is centered on teamwork, innovation and growth. We work together to solve complex logistics challenges while maintaining a welcoming and collaborative atmosphere.

How is the office set up?

We tailor work environments to suit the needs of each department. There are open and collaborative workspaces, meeting rooms and private areas for on-site work. Many people enjoy working in different places around the buildings, including breakout rooms, community spaces or even outside.

Are there opportunities for career growth?

From leadership development programs to internal career growth, we encourage you to invest in your career with personalized development plans and annual goals.

What kind of training and onboarding is offered?

New hires get comprehensive onboarding to set them up for success. Each department takes a different approach, including job shadowing, on-the-job training and virtual learning. We also offer continued training opportunities to help you advance your skills. Learn more about learning and development.

How does ArcBest support work-life balance?

We offer supportive benefits, paid time off, wellness initiatives and opportunities to make a difference. Policies like caregiver leave and wellness holidays help you lead a more balanced life.

How is feedback given?

Feedback is a vital part of professional growth at ArcBest. We have regular check-ins between employees and supervisors, including formal performance reviews and career conversations. Our annual survey also provides an opportunity to share feedback about your experience.

What are the typical working hours?

Your schedule will depend on your role. Many employees follow standard business hours, but some positions do have variable shifts or require night and weekend work.

What causes does ArcBest support?

ArcBest is passionate about giving back to the community. We support a range of causes through our philanthropic pillars of People, Education and Community. Learn more about how we give back.

How does ArcBest promote diversity and inclusion?

We're committed to fostering a diverse, inclusive workplace where everyone feels valued and respected. Our Diversity, Equity and Inclusion (DEI) strategy includes a task force that helps shape our initiatives. Learn more about DEI at ArcBest.

How do you build community among the employees?

We use formal groups, like our Employee Resource Groups (ERGs), team-building events, social gatherings, volunteer opportunities and employee appreciation events to create a sense of belonging within our workforce.

Compensation and benefits

What benefits does ArcBest offer?

We offer a competitive and comprehensive benefits package that includes health, dental, vision and life insurance. We also provide programs and resources to support total health, including financial, developmental, emotional and social wellness. Take a closer look at our benefits.

How many vacation days do employees get?

We believe in the importance of taking time off to recharge. Full-time ArcBest employees get five paid vacation days upon hire and accrue up to 10 additional days over the first year. The number of vacation days varies based on tenure, with employees having more than ten years of service receiving 25 days each year.
Full-time employees also receive caregiver, holiday, sick and bereavement leave.

Does ArcBest offer parental leave?

We offer parental leave, including paid leave following birth or placement for adoption. We also provide maternity leave for medical recovery after giving birth.

What retirement savings options are there?

We want to help you prepare for the future, so we offer a 401(k) retirement savings plan with company-matching contributions.

Is there tuition reimbursement or support for furthering education?

We offer tuition reimbursement to encourage learning and development so that you can pursue further education relevant to your career.

Join us at ArcBest

If our values and culture resonate with you, apply now to start your journey with ArcBest.

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