Update on NSW Government response to power outage in Far West NSW

The Far West region is relying on the generator while Transgrid constructs temporary towers to replace those damaged by a serious storm. This could take a number of weeks.

The large-scale back-up generator is not adequate to meet consumer demand at all times of the day, in particular during the evening peak from 5:30pm to 10:30pm (Australian Central Daylight time).

During this time, Essential Energy may need to rotate power between different areas for around two hours at a time. Essential Energy will prioritise Life Support Customers and priority loads such as Broken Hill Base Hospital.

The community in the impacted area can help by taking simple steps to minimise power use between 5:30pm and 10:30pm (Australian Central Daylight Time):

• Turn off any non-essential appliances.
• Use lights only in occupied rooms.
• If you are using air conditioning, consider raising the set point temperature to about 26 degrees and close all blinds, windows and doors.

Outside these times, the community should continue to use electricity as they normally would.

The impacted area incudes Broken Hill, Tibooburra, Wilcannia, Menindee, White Cliffs and several other surrounding communities.

The NSW Government has activated an emergency response and is coordinating assistance across a number of emergency services and government agencies, and is working with Transgrid and Essential Energy.

A NSW Rural Fire Service b-double truck which set off from Sydney loaded with supplies has now arrived in the Far West. The supplies include generators, fuel pods, cool rooms, lighting towers and Starlinks (satellite connections).

The NSW Government encourages community members to follow the guidance of emergency service crews and asks travellers to the Far West of NSW avoid the area surrounding Broken Hill, Wilcannia, Menindee and White Cliffs unless absolutely necessary.

For the latest updates from Essential Energy visit: https://www.essentialenergy.com.au/outages-and-faults/power-outages

Customers, including Life Support customers, can contact Essential Energy on its outage line on
13 20 80 for support.

For more information on ways to reduce your energy during this peak demand event visit https://www.energy.nsw.gov.au/households/guides-and-helpful-advice-households/electricity-supply-disruptions

Minister for Energy Penny Sharpe said:

"It's positive news that power supplies have been restored to Broken Hill and nearby communities via a large-scale back-up generator. However, there is still a lot of work to be done to replace the transmission towers and repair the electricity network.

"I want to thank the Essential Energy and Transgrid workers who have worked tirelessly over the past two days to restore power.

"I also want to thank Perilya Mine for supplying load to the large-scale backup generator, which in turn, has provided security and stability to the Broken Hill grid and helped restore power to communities across the Far West."

Member for Barwon Roy Butler said:

"We are focused on restoring power to all homes and businesses in Broken Hill and towns across the region.

"We welcome the arrival of supplies including generators to support those on the ground.

"I encourage everyone in our community to please check in on your neighbours and relatives, especially those who are vulnerable, as we work through this situation."

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