Press Release: Colorado’s FAMLI program selected as 2024 NASCIO State IT Recognition Awards finalist

(DENVER) - The National Association of Chief Information Officers (NASCIO) announced the finalists for their coveted 2024 State IT Recognition Awards. These prestigious annual awards honor innovative projects and excellence in using information technology in state government to address critical business problems, improve business processes and elevate customer experience. More than 120 nominations were submitted, and Colorado's Supporting FAMLI(es) & Empowering Lives nomination was recognized as an award finalist in the Digital Services: Government to Citizen category.

"We are absolutely thrilled and honored to be selected as a finalist for this esteemed award," said Naim Razzak, Director of Innovation and Technology at the Division of Family and Medical Leave Insurance (FAMLI). "This recognition is a testament to the unwavering dedication, hard work and innovative problem solving of so many team members who worked tirelessly to create technological solutions that meet the needs of all Colorado employers while serving individuals and families through some of the most stressful times in their lives. We're proud to see more than 121,000 claims submitted so far this year, 96% of which were filed using the technology we built from the ground up, and 60% of that utilization happened on mobile devices."

Created in 2020 upon voter approval, FAMLI ensures Colorado workers have access to paid leave to take care of themselves or their family during life circumstances that pull them away from their jobs, so they don't have to choose between earning a paycheck and taking care of their families. Benefits became available beginning January 2024.

"The Colorado Digital Service team at the Governor's Office of Information Technology was proud to collaborate with the FAMLI team and vendor to build this program using human-centered design principles," stated Sarah Tuneberg, Director-Colorado Digital Service. "This program is a great example of what state government can achieve when we understand people's experiences before crafting technology solutions."

Award winners will be announced at the NASCIO Annual Conference Awards Dinner on Tuesday, Oct. 1.

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About the Governor's Office of Information Technology
The Colorado Governor's Office of Information Technology (OIT) is a dynamic organization responsible for the operation and delivery of information and communications technology services and driving innovation across Executive Branch agencies in the State of Colorado. OIT delivers smart technology solutions, provides quality customer service, and supports state agencies whose missions are critical to serving Coloradans. OIT oversees technology initiatives at the state level and recommends strategies to maximize efficiencies and offer cost-effective services by applying enterprise technology solutions. The Office's enterprise approach also enables the agile delivery of new applications to state agencies that improve the overall customer experience and access to government services while increasing accountability and transparency.

OIT is home to the Information Security Office, Colorado Broadband Office and Colorado Digital Service. OIT also manages myColorado™, the State of Colorado's official mobile app™, providing secure and convenient access to state services anytime, anywhere. The app's signature feature, Colorado Digital ID™, enables residents to create an electronic version of their Colorado driver license or state identification (ID) card. The Digital ID can be displayed on a smartphone for proof of identification, age, and address within Colorado. In August 2021, a digital vaccination record was launched to provide residents with a contactless way to show proof of COVID-19 vaccination and aid in Colorado's pandemic response. The myColorado app can be downloaded from the Apple App Store or Google Play. Visit myColorado.gov to learn more.

Find OIT online at Colorado.gov/OIT, and on Facebook, Twitter, and LinkedIn.

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