Invitation Homes Inc., FTC v. The Federal Trade Commission is taking action against Invitation Homes, the country’s largest landlord of single family homes, for an array of[...]

Tags:

• Consumer Protection
• Bureau of Consumer Protection
• deceptive/misleading conduct
• Real Estate and Mortgages
• Advertising and Marketing
• Advertising and Marketing Basics

The Federal Trade Commission is taking action against Invitation Homes, the country's largest landlord of single-family homes, for an array of unlawful actions against consumers, including deceiving renters about lease costs, charging undisclosed junk fees, failing to inspect homes before residents moved in, and unfairly withholding tenants' security deposits when they moved out.

Invitation Homes has agreed to a proposed settlement orderthat would require the company to turn over $48 million to be used to refund consumers harmed by its actions. The corporate landlord will also be required to clearly disclose its leasing prices, establish policies and procedures to handle security deposit refunds fairly, and stop other unlawful behavior.