Driving Member Growth on a Unified Digital Banking Platform for Retail & Business

Skyla Federal Credit Unionis a full-service financial institution based in Charlotte, North Carolina. The credit union has a membership of more than 105,000 with over $1 billion in assets and 19 branch locations throughout the region.

Before implementing Alkami's digital banking platform, Skyla Federal Credit Union felt limited by their previous digital banking solution. They had two different vendors for mobile and desktop; resulting in a disjointed member experience. When making the switch, Alkami's single platform was a huge motivator for their team. They wanted a solution that allowed members and staff to leverage the same experience across any device which ultimately consolidated vendor management processes as well.