TransUnion Receives 2024 Contact Center Technology Award from CUSTOMER Magazine

TransUnion (NYSE: TRU) announced today that TMC, a global, integrated media company, has named TransUnion's TruContact™ Email Behavior Intelligence (EBI)a 2024 Contact Center Technology Award winner, presented by CUSTOMER magazine.

"The CUSTOMER Magazine Contact Center Technology Award recognizes companies that innovate and improve the customer experience," said Rich Tehrani, CEO, TMC."TransUnion's Email Behavior Intelligence is an exemplary solution in this category and we are pleased to recognize its achievements."

EBIhelps businesses protect their IP reputation, increase deliverability rates, reduce bounce rates and mitigate risk.

"It's becoming increasingly difficult to reach customers. Email communications are not getting through to customers due to outdated CRM data," said Thomas Nowaczyk, vice president, product management at TransUnion. "Today, having inaccurate data can jeopardize an entire email campaign. Without the use of customer contact intelligence products like EBI, enterprises are not getting their messages in front of customers and face privacy, compliance and regulatory risk."

The Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.

Results of the 2024 CUSTOMER Contact Center Technology Award are published in CUSTOMER Magazineonline and on TMCnet.

For more information about TruContact Customer Contact Intelligencesolutions suite, click here.

About TransUnion (NYSE: TRU)

TransUnion is a global information and insights company with over 13,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good^® - and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world. http://www.transunion.com/business

About CUSTOMER
Since 1982, CUSTOMERmagazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMERhas helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMERstrives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.

About TMC
Through our news and solutions-focused editorial platforms, live events, webinars, and online advertising, TMC provides global buyers with valuable insights for making informed technology purchase decisions and successfully navigating markets.

In turn, leading technology vendors rely on TMC, TMCnet and our family of sites and events for exceptional branding, thought leadership, and lead generation opportunities.

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In addition, display advertising on respected news sites and newsletters generates millions of impressions, bolstering brand reputations.

TMC offers a comprehensive 360-degree marketing solution, with services such as event and road show management, as well as expertly crafted content creation including blogs, press releases, articles, and marketing collateral. These efforts contribute to SEO, branding, and overall marketing and sales success.

To discover more about how TMC can assist you in achieving your marketing goals through our events and online advertising, please visit www.tmcnet.com. Stay connected with us on Facebook, LinkedIn, andXby following @tmcnet.

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