City of Rio Rancho Phone System Upgrade

The City of Rio Rancho's Utilities Contact Center will be upgrading its phone system on December 10, 2024. During this process, there may be a brief downtime of approximately 20-30 minutes. If you are unable to reach us by phone, we kindly ask for your patience and encourage you to try again after 20-30 minutes.

Our offices will remain open during normal business hours (8:00 AM - 5:00 PM) for in-person assistance if needed. Thank you for your understanding as we work to improve our services.