Bill help available for customers through LIHEAP

ALLENTOWN, Pa. (Nov. 12, 2024) - Federal grants for PPL Electric Utilities customers are now available. The Low-Income Home Energy Assistance Program (LIHEAP) provides grants to help customers with their winter energy bills or to avoid heating emergencies. LIHEAP is open and accepting applications through April 2025. Customers are encouraged to apply early while funds are available. Both homeowners and renters are eligible, and they don't need to have a past-due balance to apply.

"With costs increasing for many of our daily necessities and the colder winter temperatures setting in, we understand our customers may be facing financial struggles," said Melinda Stumpf, director of Customer Programs at PPL Electric Utilities. "We want to help our customers stay comfortable throughout this season."

LIHEAP offers up to $2,000 in grants to help eligible customers with their winter heating bills. Learn more and find out if you're eligible at pplelectric.com/liheap.

Additional bill assistance programs
When it comes to bills, everyone can use a little help sometimes. That's why PPL Electric offers a variety of assistance programs for customers:

• OnTrack offers fixed monthly payments and referrals to energy-saving programs for income-eligible customers. If they have a past-due balance, OnTrack also offers debt forgiveness.
• WRAP helps reduce monthly electricity use, leading to lower bills for income-eligible customers.
• Operation HELP provides cash grants to income-eligible customers struggling to pay their electric bills.
• Payment arrangements help customers pay down an overdue balance over time.
• Budget billing averages a customer's electric use over the entire year and then levels costs out evenly month to month for more predictable bills.
• Bill due date flexibility for customers up to date with bills, they can pick the monthly bill due date to better fit with their income schedule.

To find out about PPL Electric's programs, visit pplelectric.com/billhelp. Customers can apply online or call 1-800-342-5775 for more information.

About PPL Electric Utilities
PPL Electric Utilities delivers safe, reliable and affordable electricity to about 1.5 million homes and businesses in eastern and central Pennsylvania. It regularly ranks among the country's best utility companies for reliability and customer satisfaction. PPL Electric Utilities is a major employer and an active supporter of the communities it serves. It is a part of the PPL Corporation (NYSE: PPL) family of companies. Visit pplelectric.com or connect on social media via Facebook, Twitter and Instagram for energy efficiency tips, bill help information, guidance on shopping for an electricity supplier, storm updates and more.