LADWP HEAT STORM UPDATE — 12 noon, Monday, September 9, 2024

An LADWP up on a power pole working on an outage repair.

SEPTEMBER 9, 2024 (LOS ANGELES)- Below is an update on our heat storm response as of 12 noon on Monday, September 9, 2024.

As of noon, the number of customers without electric service stands at 6,700 out of LADWP's 1.5 million electric customers. There are currently 96 area outage incidents which affect small numbers of customers at the community level. This is proving challenging when it comes to the ability to restore a higher number of customers at one time. That's due to the fact that each restoration on small, localized outages, yields a small number of customers restored and the reason why it may take longer than 24 hours for a crew to respond to an outage. We are asking customers whose outage response times extend beyond 24 hours to call our call center at 1-800-DIAL-DWP (1-800-342-5397) so that we can reach out to them directly.

We are utilizing all available resources to support our restoration efforts at this time with the priority to restore the longest duration outages.

We continue to share information via our social media channels, including this LADWP September 2024 Outage Response FAQ which is posted in our newsroom and will be shared in our news release and social media. We will also be continuing to remind our customers to conserve energy in a way that will not compromise their health and safety.

LADWP continues to share information via its social media channels and here on LADWP's newsroom page.

Some resources include:

LADWP September 2024 Outage Response FAQ
What to do in case of a power outage
How to conserve energy while staying safe and cool
The City's cooling centers

Storm Update (both single customer and area outages)

09/09/24 @ 1200 hours

Currently we are at 6700 customers out.
Customers restored since start of storm: 110612

By Community (area outages only)
Metro

Community	Customers Out
EAGLE ROCK	371
LINCOLN HEIGHTS	592
ARLINGTON HEIGHTS	544
HIGHLAND PARK	445
HYDE PARK	409
HOLLYWOOD HILLS	340
SILVER LAKE	334
WESTLAKE	256
MID-WILSHIRE	235
MID-CITY	231
KOREATOWN	182
HISTORIC SOUTH-CENTRAL	152
LARCHMONT	131
HOLLYWOOD	123
EAST HOLLYWOOD	103
EXPOSITION PARK	98
LOS FELIZ	93
EL SERENO	33
MOUNT WASHINGTON	64
VERMONT SQUARE	61
ECHO PARK	57
BOYLE HEIGHTS	56
HARVARD HEIGHTS	43
GLASSELL PARK	39
ELYSIAN VALLEY	37
UNIVERSITY PARK	31
MAR VISTA	29
WESTCHESTER	29
RANCHO PARK	21
HARBOR GATEWAY	20
BEVERLY GROVE	14
MONTECITO HEIGHTS	5

Valley

Community	Customers Out
PACOIMA	489
SHERMAN OAKS	143
WEST HILLS	120
CANOGA PARK	78
NORTH HOLLYWOOD	58
VAN NUYS	52
SYLMAR	36
SUN VALLEY	9
SUNLAND	23
LAKE BALBOA	21
ARLETA	18
TOLUCA LAKE	18
TUJUNGA	14
STUDIO CITY	8

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