PBI Named One of the North America’s Best Airports by J.D. Power

Palm Beach International Airport (PBI) has been recognized by J.D. Power as one of the nation's top medium-sized airports, ranking seventh on their prestigious list this year. J.D. Power is a self-described global leader in consumer insights, advisory services, and data and analytics.

"Being recognized by J.D. Power as one of the nation's top medium-size airports is a testament to our ongoing commitment to delivering an exceptional travel experience at Palm Beach International Airport," said Director of Airports Laura Beebe.J.D. Power examined food and beverage options at the airport, baggage claim and terminal facilities, among other factors. As part of the expansion of Concourse B, PBI will be adding even more restaurant and retail space. The project will also result in two new passenger jet bridges, expanded restrooms, adult changing areas, an area for those with sensory sensitivities, dedicated nursing stations and more.

The announcement comes two months after readers of Travel + Leisure ranked PBI among the nation's Ten Best U.S. Airports.
PBI continues to experience record passenger volume with nearly 8.1 million passengers traveling through the airport in a 12-month period.

Porter Airlines, a new airline, will arrive at PBI on Nov. 14, 2024, and will offer service to Toronto, Canada. Many seasonal flights are returning to the airport in the coming months, including daily nonstop service to Los Angeles on JetBlue starting Oct. 27, 2024. Other seasonal flights returning include service to Minneapolis, Chicago, Houston and Washington-Dulles International Airport.

About Palm Beach International Airport (PBI)

Palm Beach International Airport (PBI) is proud to be named the 4th Best Airport in the U.S. Conde Nast 2023 Readers' Choice Awards and 3rd Best U.S. Airport in Travel + Leisure Magazine's 2024 World's Best Awards. PBI is proud to be South Florida's favorite and award-winning airport, named 7th Best Medium-Size Airport in the 2024 J.D. Power North America Airport Satisfaction Study and ranked "Best in the U.S." for Shortest Overall TSA Wait Times by U.S. Customs and Border Protection.The 2022 FDOT Florida Statewide Aviation Economic

Impact Study shows that Palm Beach International Airport generates more than $4.6 billion for the South Florida economy, both directly and indirectly. PBI serves more than 8 million passengers a year.

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