XMReality AB (publ)

10/07/2024 | Press release | Distributed by Public on 10/07/2024 06:59

How Your Phone’s Signal Bars Impact Your Remote Guidance Experience

Proximity to a Tower

Being closer to a cell tower generally improves your signal strength, resulting in more signal bars being displayed on your phone. As your distance from the tower increases, the signal weakens, leading to fewer bars on your device. However, proximity alone doesn't always guarantee strong reception.

Signal Interference

Even if you're near a tower, various factors can interfere with the signal. Physical barriers such as buildings, hills, and trees can block or weaken the signal, reducing the number of bars. Additionally, electronic interference from nearby devices or power lines can disrupt the signal, further impacting the quality of your reception.

Network Congestion

Even with proximity to a tower, high network traffic can affect your signal strength. In areas with many people using their phones, such as busy city centers or events, network congestion can reduce the bandwidth available to each user. This can cause your signal to drop, even if you're close to the tower.

Device and Carrier Differences

It's worth noting that different phones and carriers use varied algorithms to display signal strength. One device may show more bars than another, even in the same location, due to differences in how each phone calculates and displays signal reception.

Conclusion

Remote video guidance, like XMReality, makes it easier than ever to offer effective assistance, no matter the distance. However, you also need to consider your surroundings and how that can impact signal reception.

While cell signal strength plays a part in the overall experience, XMReality is designed to deliver high-quality support even under less-than-ideal conditions. By understanding how your connection works and optimizing your signal, you can fully leverage XMReality's robust platform, ensuring seamless communication and problem-solving. With XMReality, businesses can confidently provide remote guidance, knowing that they are backed by one of the most reliable tools in the industry.

Want to learn more about how XMReality ensures that you can provide great video guidance even on a bad connection? Read this blog post: XMReality Ensures Reliable Performance on Bad Connections

Download our whitepaper

This whitepaper explains connectivity challenges in various locations in depth, their impact on remote visual assistance calls, and how to evaluate if a solution is built to manage this!

Download now